From the spring of 2021, Lufthansa will no longer offer free economy class catering on all its flights in Europe, the company announced on November 17th.
Lufthansa, SWISS and Austrian Airlines will launch buy-on-board services for passengers traveling economy class on their short and medium-haul network. Economy passengers will be offered the choice to purchase a broad selection of snacks and beverages onboard.
The airlines are investing in sustainability by selecting environmentally friendly products, packaging, as well as by reducing food waste through customized production.
“Our current snack offer in Economy Class does not always meet the expectations of our guests,” said Christina Foerster, Member of the Executive Board Lufthansa Group responsible for Customer, IT & Corporate Responsibility. “The new offer was developed on the basis of feedback from our customers. Passengers will be able to decide what they want to eat and drink on their journey.”
The range of food and beverages will be available from the individual airlines in various forms, some of which will have regional references. The focus will be on fresh products and a selection of snacks. The complimentary snack will no longer be offered.
The change will be introduced in phases as of the spring of 2021: First Austrian Airlines, followed by SWISS and Lufthansa. The new products will be revealed by each airline in the upcoming months.