Brussels has launched a new all-in-one mobility app that aims to make it easier for people to navigate the Belgian capital. The app, named Floya, promises to transform the way people travel the bustling city by consolidating all mobility options into a single, user-friendly platform.
Brussels public transport company STIB, in collaboration with Brussels Mobility, unveiled the Floya app on September 6th. Itâs official presentation to the public will coincide with Mobility Week, scheduled from September 16th  to 22nd. Residents and visitors can explore the app’s functionalities at the Mobility Hubs and in the Mobility Village on Car-Free Sunday, which this year falls on September 17th.
The newly introduced app, which works as a MaaS (Mobility as a Service) system, is set to streamline the travel experience for residents and visitors alike by providing comprehensive information on various transportation modes available throughout Brussels. Floya’s standout feature is its inclusivity, as it aggregates data from both public and private transport providers, including STIB, De Lijn, SNCB, Dott, and Villo. Users can access real-time information on walking, cycling, scooters, buses, trams, metros, trains, shared cars, and taxis. The app offers insights such as availability, departure times, traffic updates, and even battery levels for electric vehicles.
Floya also simplifies the payment process, allowing users to purchase tickets or pay for shared scooters, bikes, or cars directly within the app. Furthermore, it is designed to evolve continuously, with plans to incorporate new mobility services and functionalities in the future.
One of the primary objectives behind Floya’s launch is to discourage the excessive use of private cars in Brussels. STIB and Brussels Mobility envision Floya as a powerful tool to make alternative methods of transportation more accessible and visible to the general public. “Those who do not know what alternatives are available will not use them. Floya shows us the wayâ, said Brussels Mobility minister, Elke Van den Brandt.
Previously, navigating Brussels required juggling multiple apps and services, as various companies operate different modes of transport within the capital. While STIB manages trams, metros, and most buses, De Lijn and TEC operate certain bus routes and SNCB manages train services within the city. Additionally, the emergence of e-bicycles, e-scooters and shared car services further complicated the transportation landscape, as they each require separate apps. Floya now brings a solution, with a platform where the public can access a comprehensive overview of all available transport options in Brussels.
