Lufthansa, SWISS and Austrian Airlines are offering not only flexible rebooking options but also a basic return flight guarantee on all European routes. Brussels Airlines does not currently offer such conditions but the airline is investigating doing the same in the near future.
The return flight guarantee applies to all customers regardless of the fare booked. They will be taken back to Germany, Austria or Switzerland with Lufthansa Group airlines. If need be by a repatriation flight.
1. Carefree package for Economy Classic and Business Saver fares
Economy Classic and Business Saver fares on European routes will have an “all-round carefree package” extension in cooperation with AXA Partners.
In case travelers are not allowed to enter the country of destination due to high body temperature for instance, the insurance will cover the costs of the quarantine or medical return transport.
2. Economy Flex and Business Flex fares
Economy and Business Flex fares on European routes are extended with the “Bring me Home Now” option. Customers will have the guarantee of returning to Germany, Austria or Switzerland as soon as possible. Re-booking on an earlier return flight is always free of charge. There are neither re-booking fees nor a fare difference.
These options will be available from 25 June and until the end of August for customers in Germany, Austria and Switzerland. All journeys with a return flight date up to the end of January 2021 are covered. The fares will not become more expensive, but will be extended to include the above-mentioned services free of charge for the customer.
