Lufthansa has integrated the option for carbon-neutral flying into the booking system. When choosing their flights, Lufthansa customers now receive three options: Using Sustainable Aviation Fuel (SAF), certified climate protection projects and a mix of both. The same options will also soon be offered by Austrian Airlines, Brussels Airlines and SWISS and booking these alternatives will be made even more attractive by awarding additional status and award miles.
With a single click, Lufthansa customers can now easily minimize carbon emissions of their flights. After flight selection, they can further choose one of three options to fly CO2 neutral. The first option is to use SAF that is currently produced from residual biogenic materials and directly reduces emissions. A second option is to use high quality carbon offset projects run by the non-profit organization myclimate in Germany and other countries worldwide. These promote measurable climate protection by not only reducing CO2 but also locally improving the quality of life and biodiversity. The third option is a combination of the first two.
We continue to invest more than ever in the quality and sustainability of our flights.Christina Foerster, Member of the Lufthansa Group’s Executive Board
“We already are the largest buyer of SAF in Europe and offer the most comprehensive range of ways to fly CO2-neutral. And we have now integrated this into the booking process. We want to make it as easy as possible for our customers to save CO2. People not only want to fly and discover more of the world – they also want to protect it. We believe in this way an important contribution to do this can be made. I am convinced this will inspire more and more passengers to travel sustainably,” says Christina Foerster, Member of the Lufthansa Group’s Executive Board, responsible for Customer, IT & Corporate Responsibility.
To date, less than 1% of passengers have taken advantage of Lufthansa’s long-standing option to fly carbon neutral. This new offer, which will also be available for mobile devices when booking flights, is part of Lufthansa Group’s product campaign for sustainable flying. Payment is made when buying the flight ticket, thus making CO2 neutral flying for passengers significantly easier.
In the coming years, the group plans to offer customers significantly more sustainable travel options. The basis for this new service is the digital solution Compensaid, developed in 2019 by Lufthansa Innovation Hub.