KLM will begin offering free Wi-Fi on its European flights starting 22 January 2026, becoming one of the first European airlines to provide complimentary internet on short-haul routes.
The Dutch carrier said passengers will be able to use the service for emailing, web browsing, listening to music, playing games, and streaming during flights within Europe. Access will be available by logging in with or signing up for a Flying Blue frequent flyer account. Registration is free and required to access the onboard internet service.
Unlike KLM’s long-haul fleet, its short-haul aircraft do not feature seatback entertainment screens. The airline said free Wi-Fi will help improve connectivity and create a more consistent onboard experience across its network. The initiative is part of a broader effort to improve comfort on short-haul flights: since August last year, KLM has added twelve A321neo aircraft to its European fleet, all featuring modern cabin interiors and seating.
“We listen carefully to what our passengers value, and free internet has been on their wish list for some time. By offering complimentary Wi-Fi, we are making travel within Europe more personal and comfortable,” said Stephanie Putzeist, responsible for customer experience at KLM.
The service is provided by satellite communications company Viasat, KLM’s connectivity partner for over six years. Viasat supplies the onboard hardware and satellite network used across the airline’s narrowbody and regional fleets, including KLM Cityhopper.
We’re proud to deepen our partnership with @KLM Royal Dutch Airlines as they roll out full, fast, and free in‑flight Wi‑Fi, powered by Viasat, for loyalty members across their European fleet. #InFlightConnectivity pic.twitter.com/cq1tUBXAvJ
— Viasat (@viasat) January 21, 2026
The rollout will take place in phases. Around half of the aircraft operating European routes will be equipped with free Wi-Fi at launch. The service is expected to be available on all Airbus A321neo and Embraer 195-E2 aircraft in the coming years, as well as on a selection of Boeing 737-800s.
KLM’s move follows a wider industry shift toward upgraded onboard connectivity across Europe and global markets. The Lufthansa Group plans to equip its entire fleet of around 850 aircraft with high-speed broadband via Starlink satellites beginning in the second half of 2026, aiming to complete the rollout by 2029, while Emirates is installing Starlink Wi-Fi on all 232 wide-body aircraft, with service across all cabin classes expected by mid-2027. Most of those upgrades, however, focus on medium- and long-haul operations rather than short European routes.
The Starlink approach has not been without controversy. Ryanair CEO Michael O’Leary criticised Starlink’s installation for adding weight and drag to aircraft, sparking a public feud with Elon Musk. The dispute underscores operational and cost concerns some airlines have raised about satellite-based Wi-Fi systems.
